Book Your Class
Forever Active Members
If you are already a member, click the button below to book your next class through Bookwhen!
How to book
Forever Active utilises the Bookwhen system to offer a user-friendly platform for scheduling and booking fitness classes. Through the Bookwhen website, participants can easily navigate the available options, filter classes by venue or instructor, and select dates that work best for them.
1. Click the ‘book here’ button to go to our booking page on Bookwhen
2. Choose your class (e.g., Strength and Balance or Fully Body Workout). You can filter by venue or instructor to find your class more easily
3. Select the date you want and click ‘select’ to add it to your basket
4. To book additional dates, click ‘select more’ and repeat the process
5. When you have selected all your classes, click ‘View selection’
6. If you made a mistake, click the cross icon next to that class. If you are happy with your choices, click ‘book now’
7. Fill in your details on the booking form and check the disclaimers
8. Proceed to payment. You can choose to save your card, but this is optional
9. You will receive a confirmation email for your booking
Forever Active Class Transfer and Refund Policy
We aim to offer a fair and flexible approach to managing class bookings; while ensuring we can continue to support our instructors and community as well as ensuring the sustainability of the Forever Active service.
- Participants may transfer their booking to another date up to 48 hours before the scheduled start time of the original class. Transfers requested within 48 hours of the class will only be considered in cases of illness or short-notice medical appointments.
- Transfers are subject to class availability and must be requested through our booking system or by contacting the Forever Active office.
- A ticket can only be transferred once unless it is due to a medical reason.
- Missed classes or late cancellations (within 48 hours of the class) are non-transferrable unless due to a health reason.
- If you have booked the wrong class by accident, contact the Forever Active team who will rebook the correct class for you.
- Refunds will only be issued for classes if you’re unable to continue with the class due to a medical reason.
How to Request a Refund
Please contact the Forever Active office by email or by calling between 9am – 3pm Monday to Friday. Please provide your full name, the class details, and your reason for the request.
New to Forever Active?
Sign up to Forever Active today for your FREE taster session!
When you sign up we will be in touch with class information, availability and how to book. If you’re unsure what exercises are right for you, our team is here to help! Our quick and easy ‘Functional Fitness‘ assessment tool, finds the most suitable exercises classes for you to achieve your fitness goals.
